Privacy notice

 

At Studio Loe, we value your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it. Studio Loe respects your rights and processes your data securely, transparently, and in compliance with applicable laws.

1. Who are we?

Studio Loe
- Address: Putte (2580), Belgium
- Email: info@studioloe.be
- Company registration number: BE1000103157

 

 2. What data do we collect?

We only collect the personal data necessary to provide our services, such as:

- First and last name
- Email address
- Phone number
- Address (for delivery or invoicing)
- Payment information (via bank transfer or card – never stored on our servers)
- Communication via email or contact form
- Order-related data

 

 3. Why do we collect your data?

We use your data solely for the following purposes:

- Processing and fulfilling orders
- Communicating about delivery or appointments
-  Issuing invoices
-  Providing customer service and support
- Meeting legal and accounting obligations
-  Improving our website and services

 

 4. Do we share your data with third parties?

Studio Loe never shares your personal data with third parties, except:

- When necessary to fulfill your order (e.g., couriers, payment services)
- When legally required to do so
- For administrative purposes (e.g., accountant or bookkeeper)

Where applicable, data processing agreements are in place to protect your data.

 

 5. How long do we retain your data?

We only keep your personal data for as long as necessary:

- Order and invoicing data: 7 years (legal obligation)
- Contact information: up to 1 year after last contact
- Email or message correspondence: as long as needed to handle your request

 

 6. Your rights

You have the right to:

- Access your personal data
- Correct or update your data
- Request deletion of your data (unless retention is legally required)
- Request a copy (data portability)
- Withdraw consent (if applicable)
- File a complaint with the Data Protection Authority 

 

 7. Data security

We take the protection of your personal data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, or disclosure.

If applicable, our website uses a secure SSL connection. Only authorized personnel have access to your data.

 

 8. Cookies

Our website uses only essential cookies required for its proper functioning. If we implement analytics or marketing cookies in the future, your consent will be requested via a cookie banner.

 

 9. Changes to this policy

Studio Loe reserves the right to update this privacy policy at any time. Any changes will be published on this page. We recommend checking this page regularly.